See for yourself what other centers have already discovered: CareShare increases engagement and satisfaction, streamlines workflow, and builds revenue and ROI. Real life examples are highlighted below.
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- The Maplewood (a long-term care facility) choose to proactively communicate to families about the scope and quality of care provided. It substantially reduced the number of hours spent on phone calls and inquiries from anxious or unhappy families by an average of 60%. This led to an estimated $2200 savings in labor costs monthly.
- The Maplewood team also discovered the immeasurable value of providing real-time, 24-hour family access to information about their loved ones. This was especially meaningful for families who lived in distant communities or in different time zones.
- Another crucial business consideration was the ability to increase transparency through communication and reporting, supporting a reduction in legal risk. The cost of a single lawsuit can average $250,000 for a facility.
- Research demonstrates the business impact of family engagement and communication on increasing satisfaction, online ratings and referrals. CareShare is a significant differentiator for communities. By utilizing CareShare, the Maplewood also increased its occupancy rate. Nationwide, one occupied bed increases a facility’s gross revenue by an average of $4000/month. To further supplement revenue, some communities have decided to provide the CareShare benefit at a small per-bed fee.
“The ability to more effectively and efficiently communicate with family members and loved ones through CareShare has been revolutionary.”